Privacy Policy

Last updated: 22 December 2025

AJR Tech Solutions (OPC) Pvt Ltd, operating the buzzing365 website and hosting services (“buzzing365”, “we”, “us”, “our”), respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.

1. Information we collect

• Account details you give us: name, email, phone number, billing address and GST details (if applicable) when you sign up for hosting, domains or related services.
• Payment information processed by our payment gateway partners and billing portal (WHMCS) — we do not store full card numbers on our own servers.
• Support communications sent via our contact form, live chat, WhatsApp or email.
• Technical data such as IP address, browser type and pages visited, collected through standard analytics and server logs.
• Content you host with us (websites, email, databases) which we access only to provide support, maintenance or as required by law.

2. How we use your information

• To provision, bill for and support the hosting, domain, email and SSL services you order.
• To respond to enquiries submitted through our website, chatbot or WhatsApp.
• To send service notices (renewals, maintenance windows, security alerts) and, where you've opted in, marketing updates.
• To detect fraud, abuse and to keep our network and your account secure.
• To comply with applicable Indian law, including tax and consumer-protection requirements.

3. WhatsApp & chatbot data

When you use the chat assistant or WhatsApp button on this website, the details you type (name, phone/email, and your message) are sent directly to buzzing365's WhatsApp Business number for our sales/support team to respond. We do not sell or share this information with third parties for their own marketing.

4. Sharing of information

We do not sell your personal data. We may share limited information with trusted service providers who help us operate our business — such as payment gateways, email delivery services, hosting infrastructure providers and SSL certificate authorities — strictly to deliver the services you've requested. We may also disclose information if required by law, court order or governmental request.

5. Cookies

Our website may use cookies and similar technologies to remember preferences, keep you signed in to the client portal, and understand site usage so we can improve it. You can control cookies through your browser settings.

6. Data security

We use industry-standard safeguards — including SSL/TLS encryption, firewalled servers and access controls — to protect your information. No method of transmission or storage is 100% secure, and we encourage you to use strong, unique passwords for your client portal account.

7. Data retention

We retain account and billing information for as long as your account is active and for a reasonable period afterwards to meet legal, accounting and dispute-resolution requirements.

8. Your rights

• You may request access to, correction of, or deletion of your personal data by contacting support@buzzing365.com.
• You may unsubscribe from marketing emails at any time using the link in those emails.
• You may close your hosting account by raising a request through the client portal.

9. Children's privacy

Our services are intended for businesses and individuals aged 18 and above. We do not knowingly collect personal data from children.

10. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised “last updated” date.

11. Contact us

For any privacy-related questions, write to support@buzzing365.com or call +91-9854035403.