5 min read
WordPress
Automatic backups
We take periodic backups of hosting accounts as a courtesy (see your plan's terms for specifics). You should still keep your own independent backups for anything business-critical.
Taking a manual backup
1
Open the Backup Wizard in cPanel
Found under the Files section.
2
Choose Download a Full Website Backup
This bundles your files, databases and email into one archive.
3
Store it somewhere safe
Download to your computer or a cloud drive — not just your hosting account.
For WordPress specifically, a plugin like UpdraftPlus can automate this and store backups directly to Google Drive or Dropbox.
Restoring a backup
Use the same Backup Wizard's restore option, or raise a support ticket and our team will restore it for you — especially useful if you're not comfortable doing it yourself.
Restoring a full backup overwrites your current site. Always download a fresh backup of the current state first, just in case.
Still stuck?
Our support team can do this with you, live.